Terms and Conditions
TERMS OF SALE

A deposit of 50% is required on all large equipment orders. Balance of payment is due prior to shipment. All orders are subject to a $25 minimum order.

PRICE POLICY

Health Care Equipment Specialty, Inc. reserves the right to correct any typographical errors. Although we make every effort possible to honor pricing for the duration of this publication, we reserve the right to make price adjustments in accordance with unknown price increases. However, we will notify you of any price increases prior to an order being executed.

AVAILABILITY

All items are subject to availability. Due to market conditions, prices may be subject to change. In case of price increases, we will contact you for approval.

ONLINE SPECIALS & DISCOUNTS

Special and Discounts on the website are non-retroactive and require payment in full upon placement of the order.

REFUNDS / RETURNS / EXCHANGES

Any orders placed and later cancelled by the purchaser will be subject to a 5% transaction fee. All orders are subject to a 20% restocking fee. Electrical items, special orders or items requiring upholstery selections are not refundable. Returned items must be unused and in resalable condition. Refunds are issued within 30 days of equipment return. Freight charges will not be refunded. Opened handpieces may not be returned for credit, but will be repaired or replaced in accordance with guarantee.

"An RMA# must be received prior to return." (Contact Customer Service Dept.)

Guarantee

All new items are subject to manufacturers original stated guarantee. All refurbished equipment is warranted for parts (warranty parts supplied by HCES) for a period of 1-year unless a longer term is stated. Labor guarantee is covered for 90 days. All equipment maybe repaired or replaced under the guarantee terms. Extended warranties are available at an additional cost. Refurbished handpieces are warranted for 90-days. All warranties void unless installation done by qualified technician. Cavitron and Prophy Jets tips are not covered under guarantee.

PICTURES

All pictures and other similar representations are for illustration only. The make, model, color and date of manufacture of the item you order may vary. Call us for details.

INTERNATIONAL ORDERS

Please call or fax for the export terms and conditions. Export taxes are not collected by HCES Inc.

The cost of dental equipment does not include installation, the installation of new plumbing, changes to existing plumbing, electrical, carpentry work or flooring. Parts and material required to install, connect, and/or disconnect equipment, which are not supplied to the manufacturer, will be charged to the purchaser.

HCES does not assume responsibility for work performed by persons other than its own employees.

Risk of loss to the equipment passes to the purchaser upon delivery.

HCES Equipment is all shipped FOB: Wichita Falls, Texas

HCES shall not be liable for failure to deliver or delays in delivery or performance due to causes beyond its reasonable control including without limitation, delays in manufacture or transportation, acts of purchaser or others acting for or on behalf of purchaser, strikes or other labor difficulties, government controls or actions, acts of God or other casualties. In the event of such delay, the date of delivery or performance shall be extended for a period equal to the time lost by reason of the delay.

Purchaser may cancel their order only with the written consent of HCES and the payment of reasonable and proper cancellation charges/restocking fees.

INSTALLATION

All installations must be done by a certified/qualified technician or your equipment guarantee maybe void. All x-rays must be installed by a technician licensed within your state.

Cabinetry Accent Colors

We have 700+ colors to choose from. Please call for more information.

Standard Laminate Colors
Patterns
Labrador Granite Alaskan Slate Jamocha Granite Grey Pampas Granite Blackstar Granite
Graphite Nebula Buffed Nickel Pewter Brush White Tigris
Solids
White Almond Sand Shadow Fashion Grey
Wood Grains
Natural Maple Natural Birch Victorian Mahogany Select Cherry Natural Pear Wild Cherry

More at formica.com - wilsonart.com

Solid Surface Counter Tops
Cinnamon Twist Dakota Expresso Cashmere

We offer many additional solid-surface colors.

Please call for more information or visit

www.dovae.com

Hotline / Support

Picture of Office

SmartCabinets.com

Toll Free: 1-877-214-1601
Fax: 1-940-322-8280

900 Indiana St
Wichita Falls, TX
76301-6713